Terms and Conditions

These Terms and Conditions apply to all purchases made through Her Curve Wardrobe. By accessing our website or placing an order, you agree to the terms listed below. Please read these Terms carefully before completing your purchase.

Store information summary:
Store name: Her Curve Wardrobe
Website operator: Ecometra LTD
Registration number: HE482772
Registered address: 19, 1st Apriliou Street, 8220 Chloraka, Cyprus
Customer market: Ireland
Customer support: info@hercurvewardrobe.com

Website Operator

This website is operated by Ecometra LTD. Her Curve Wardrobe is the online store through which products are presented and sold to customers in Ireland. Ecometra LTD is responsible for the operation of this website, order handling, customer support, and the content published on this store, unless otherwise stated.

Products and Availability

We make every effort to display accurate product information, including descriptions, prices, images, colors, sizes, materials, product options, and availability. Minor variations in color or appearance may occur due to screen settings, lighting, product photography, or manufacturing differences.

Product availability may change at any time. If an item becomes unavailable after an order has been placed, we will contact you using the contact details provided during checkout and offer a suitable solution, such as waiting for availability, choosing an alternative item, or receiving a refund where applicable.

Prices, Taxes, and Payment

Product prices are shown on the website before checkout. The final order total, including any applicable taxes, shipping costs, discounts, or fees, will be displayed clearly during checkout before payment is completed.

Payment must be completed at the time of purchase. Payments are processed through secure third-party payment providers. Her Curve Wardrobe and Ecometra LTD do not store full credit card numbers or complete payment card details on our own systems.

We reserve the right to cancel or reject orders if payment is not successfully authorized, if fraud prevention checks cannot be completed, or if the order appears to contain incorrect, incomplete, or suspicious information.

Order Confirmation and Acceptance

After placing an order, you will receive an order confirmation email. This confirms that we have received your order request. Order acceptance occurs once the order has been reviewed, payment has been confirmed, and the order has been prepared for processing.

Order Processing

Orders are processed within 1-2 business days after successful payment confirmation. Our daily order cut-off time is 3:00 PM Ireland time. Orders placed after the cut-off time, on Sundays, or on public holidays will be processed on the next available business day.

Shipping and Delivery

We currently ship orders within Ireland only. After your order has been processed and handed over to the carrier, estimated delivery typically takes 4-7 business days. The total estimated delivery time, including processing and shipping, is usually 5-9 business days.

Delivery times are estimates and may vary due to carrier delays, public holidays, weather conditions, high order volume, address verification, or other circumstances outside our direct control.

Shipping Costs

Shipping costs, if applicable, are shown clearly at checkout before the order is completed. Any available free shipping offer will also be displayed at checkout before payment.

Customer Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout. Her Curve Wardrobe is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at info@hercurvewardrobe.com. Address changes may not be possible once an order has already been processed, packed, or shipped.

Cancellations

If you wish to cancel an order, please contact us as soon as possible at info@hercurvewardrobe.com. We cannot guarantee cancellation once an order has already been processed, packed, or shipped.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Customers may request a return within 30 days after receiving the order, subject to the return eligibility requirements listed in that policy.

Returned items must generally be unused, unworn, unwashed, undamaged, and returned in their original condition where applicable. Refunds are processed after the returned item has been received and inspected. Approved refunds are usually processed within 7 business days after the returned item has been received and inspected.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery at info@hercurvewardrobe.com. Please include your order number and clear photos of the item, packaging, shipping label, and the issue so we can review the case and provide a suitable solution.

Customer Support

Our customer support team can assist with order questions, shipping updates, product information, returns, refunds, cancellations, and general inquiries. Please include your order number when contacting us about an existing order.

Use of the Website

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit false or misleading information, copy website content without permission, or use the website for fraudulent, abusive, or unlawful purposes.

Intellectual Property

All website content, including text, images, graphics, logos, product presentation, layout, design elements, and other materials, may be protected by copyright, trademark, or other intellectual property rights and may not be copied, reproduced, distributed, or used without permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Her Curve Wardrobe and Ecometra LTD are not liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Consumer Rights

Nothing in these Terms and Conditions is intended to exclude or limit any mandatory consumer rights that may apply under applicable consumer protection laws.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page. The version available on our website at the time of purchase applies to your order.